The Service Provider Pilot Program
What are the characteristics of a service-centric museum?
A newsletter on progress-space research and audience development for cultural leaders. One reader calls it, "sometimes funny"
Ambivalent pancakes
What are we listening for? Ambivalence is a clue.
Museum membership is down but it’s not out.
“It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.”
Aubrey Bergauer on Comeback Planning for Cultural Organizations
A conversation on the role of retention, representation, and experience in a post-pandemic world.
Register for “The Experiential Turn” with Abraham Burickson
Attention shoppers: Free samples of Eternal Peace are available today in aisle 18.
news and eventsWhat is inclusion?
Equality isn't equal.
MembersThe Service Provider Pilot Program
What are the characteristics of a service-centric museum?
news and eventsJoin me today at 5pm ET for a defamiliarizing discussion
In which SuperHelpful Letters is renamed "Semantic Satiation".
news and events“Your organization’s purpose supporter helped me make progress toward my goal.”
Another edition of the Purpose Supporter Newsletter.
subscribers' posts Paid-members
Load more
Processing your application
There was an error sending the email, please try again